HOW THE PANDEMIC HAS CHANGED TRAVEL?
Source: today.com
There’s no question the pandemic has shaken up the travel industry, but how much? Below, find out just how different vacations are looking these days and how some changes may persist in the future.
Travel agents are becoming popular again
These days, it’s not just about finding a hotel or flights in the right price range. It seems like almost every destination has different rules and regulations regarding vaccine or testing requirements. “There’s a lot more research required before you book a trip,” said Claire Newell, travel expert, founder and president of Travel Best Bets. “It’s just so difficult to navigate everything now.”
But many are finding that working with a travel agent is the easiest route. In fact, a recent study by travel technology company Travelport found that 33% of travelers are now more likely to book a trip using a travel agent because of the pandemic. The research found that it’s not only because of the agent’s insight about health and safety guidelines — it’s also their ability to change a ticket if needed.
People are spending more money on flexibility and travel insurance
“We know one thing about this pandemic: It’s constantly changing, and you don’t want to book your travel and be caught if you need to change your plans,” Newell said. She noted that prior to the pandemic, people would be more likely to opt for a lower price for airfare or hotel rooms, regardless of restrictions. These days, she says people will happily pay more to have the flexibility — just in case plans change.
Another trend she’s seeing is people opting for travel insurance. “People realized that you can get sick while you’re away, and with Covid-19 particularly, you can’t get back on a plane without having a negative test, so if you catch it while you’re away, who’s going to cover your cost for those days while you stay and recover?” she said. “So that insurance is really key moving forward.”
Workcations are on the rise
Many people found out they could successfully work remotely during the pandemic; a model that has sparked more workcations. “If you have to log in your eight hours, why not do it from the beach?” Newell said.
A spokesperson for Booking.com said that they predict a significant rise in workcations, where people will combine work and pleasure on trips. Because of that trend, the company has introduced a Work-Friendly Program to highlight relevant lodging properties that meet certain criteria for remote workers (think things like free and reliable WiFi and a dedicated work space in the room).